Reward and Recognition
Service Awards for 2012
"To sustain longevity, you have to evolve." - Aries Spears
It is time to recognize our yearly service awards and in 2012, OIT has an impressive group being honored. The Emory Service Awards honor those individuals who have reached employment milestones, in increments of five years of service.
Please join us all in thanking your OIT peers for their many years of outstanding service!
| Name | Years of Service | Anniversary Date |
| Peter Day (Integration) |
40 | April 10 |
| Shirley Maddox (Enterprise Services) |
40 | January 24 |
| Barbara Anderson (Integration) |
30 | March 15 |
| Winton Brown (Enterprise Applications) |
25 | February 1 |
| Tillie Loza (Enterprise Services) |
20 | February 17 |
| Chris Alexander (Integration) |
15 | March 10 |
| Joann Dodson (Enterprise Applications) |
15 | February 3 |
| Robert Francis (Enterprise Services) |
15 | March 3 |
| Candace Haley (Enterprise Services) |
15 | May 5 |
| Carole Hirthler (IT F&A) |
15 | February 11 |
| Wayne Morse (Academic Technology Services) |
15 | March 31 |
| Winfred Sneed (Enterprise Services) |
15 | January 6 |
| Larry Frazer (Enterprise Services) |
10 | June 17 |
| Chris Weberg (Enterprise Services) |
10 | March 4 |
| Heather Anderson (IT F&A) |
5 | April 27 |
| Gonzalo Celedon (Enterprise Services) |
5 | March 19 |
| Chris Fearrington (Academic Technology Services) |
5 | March 26 |
| David Hauenstein (Infrastructure) |
5 | June 4 |
| Robin Horton (Academic Technology Services) |
5 | April 4 |
| Michael Keown (Enterprise Services) |
5 | April 30 |
| Geneva McCants (Enterprise Services) |
5 | January 14 |
| John Wang (Integration) |
5 | January 4 |
Call Center Bravos
"Celebrate what you want to see more of." - Thomas J. Peters
An Emory professor recently complemented Samantha Dacas (Call Center) for her thoroughness and follow-up skills. The professor needed access to her computer before an 8 a.m. class. Samantha noted all the details on the ticket and delivered a email, going above and beyond the process. The professor stated that she was a "happy customer" when she got a call from the Service Desk early the next morning. Helping out our faculty is always appreciated. Outstanding work, Samantha!
Ann Patterson, from the Thrift Boutique at Emory University Hospital Midtown (EUHM), called to applaud Melody Holschbach (Call Center). A customer in the Thrift Boutique was having a medical emergency. Melody Holschbach, who was in the store, stopped shopping and used her personal cell phone to call the emergency line. Ms. Patterson was extremely impressed with Melody’s "kind hearted" gesture" and stated that "Melody is an extreme asset to Emory." Melody, we agree with Ms. Patterson...you are always an asset to this organization. We appreciate you! Thanks for going out of your way to help.
Pamela Robinson (Call Center) has been recognized by Anne Adams, EHC Chief Compliance Office, for taking the time to get a REAL answer. Anne stated that Pamela was wonderful. She [Pamela] told me she had, "received several calls regarding a missing data letter. The patients were concerned and I had to get some help for them." GREAT JOB, Pamela! Thanks for taking the extra step to resolve a patient's concern.
- Bonita Russell, Supervisor, Call Center